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always free


Over 50€


Within 14 days

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Frequently asked questions

Dear Customer,
Following the current Covid19 post-emergency situation we are working to guarantee you the best possible service, in compliance with the rules for the protection of people and our employees and collaborators. Orders placed online may be delayed in delivery, we apologize for the inconvenience. All the Piazza Italia staff will continue to support their customers and their shops with the same passion as ever. We take this opportunity to thank our customers for their patience and trust.

Yes, you can buy online on our shop It is possible to buy with payment by credit card.

Due to the current situation, our orders may be delayed by approximately 7-10 business days.

Returns may be made at any PIAZZA ITALIA store along with the receipt or invoice that will be included in the packaging when you receive the goods.

Return times are currently 14 working days from the date the order was delivered to the customer. You can return items only if they have not been stripped of the internal labels and other tags.

It is currently not possible to pay on delivery.

When your order is entrusted to the courier you will receive an email or message. Make sure you enter your email correctly in the data entry section.

You will receive the refund (excluding shipping cost) within 14 days from the moment we receive your return, you will receive an email when the refund is made.

No, it is possible to exchange goods only at our points of sale.

During this period, the lines are often busy. To avoid long waits, we recommend that you send us an email to, indicating the order number, or contact us via contact form.

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